A buyer shall have the right to cancel their order within 7 working days of delivery of the goods. Special order goods shall not be returnable under the terms of this clause. Notice of cancellation may be given by email (firstname.lastname@example.org) or post to the Company’s registered address. Goods must be returned at your cost, the goods must be unused and with all the original packaging. If the goods were faulty we will arrange collection of the goods by our carrier. If a refund is due the original postage cost will not be refunded.
Crash Helmet Returns
The most important thing to us is that you are happy with your helmet. Our aim is to provide you with not only a brilliant product at a fantastic price, but also the best service possible.
If you follow the instructions provided in the ‘Sizes & Fitting’ section of our website it is 95% likely that you will choose the correct size. However, in the event that you are unlucky and it doesn’t fit, all we ask is that you return it to us within 14 days unused, with all it’s labels in place and with the original packaging (again in new condition) and then we will ship out a replacement size for free (or offer a refund).
Please see our full terms and conditions.